The Aquaroo was created for use in and around calm water. Only go in water depth where you can maintain control. Use in calm water - never use in moving or rough water, with waves or strong currents. The Aquaroo is not intended for ordinary wearing in non-water situations as the neoprene fabric can trap heat. Because of this, always limit time used out of water and monitor child for signs of overheating.

The Aquaroo Baby Carrier is intended for use for children between 12lb and 30lbs. Child must be able to consistently support the weight of its head and neck before use.

Always follow the use instructions. For your convenience you can find the full instruction manual, including video instructions found on the product page.

The Aquaroo neoprene fabric can trap heat. Because of this, limit time used out of water to brief periods and monitor child carefully for temperature for signs of overheating.

The Aquaroo is 85% neoprene, making it unique for your water adventures.

To care for the Aquaroo Baby Carrier, hand rinse with cold, fresh water. Sand, salt, and pool chemicals (such as chlorine) can shorten the lifespan of the Aquaroo. Never rinse with hot water. Hot water destroys neoprene’s flexibility. Hang inside out to drip dry. Dry and store away from direct heat and sun. Completely air dry before storing. Store on a hanger or lying flat. Folding or cramming the Aquaroo can weaken the neoprene.

The Aquaroo was created with human interaction experts and parents to safely meet your water baby carrier needs. Read and follow all warnings, instructions for safe use, and procedures before using the Aquaroo. It is the caregiver’s responsibility to ensure that all users are aware of and follow all warnings and precautions. Use only as described. The Aquaroo is only intended for use in and around calm water. Always carefully monitor baby’s face and body while wearing baby in Aquaroo. Misuse of this carrier may result in serious injury or death. Regularly inspect your Aquaroo for any signs of wear and tear. Always contact Aquaroo if you have any questions about the safe use and care of the Aquaroo.

We offer free 5-8 business day shipping on all purchases within the domestic United States. Orders are processed Monday through Friday. Orders placed after 10am PST, on the weekend, or on holidays will be processed the following business day.

For an additional fee, Expedited 4-5 business day shipping and Express 2-3 business day shipping options are available on domestic United States orders, excluding Alaska and Hawaii. Orders are processed Monday through Friday. Orders placed after 10am PST, on the weekend, or on holidays will be processed the following business day.

Don't worry, we have you covered! And our shipping prices remain the same, but the delivery window will be increased.

We accept returns within 30 days of receiving your items for a full refund. Items must be unused, unworn, and undamaged without any stains. Items must be returned in the original packaging with original hang tags attached and hygienic liner in place (if applicable). Any product returned outside of the 30 day return policy cannot be processed. Once we process the return, you should see the credit back to your account, minus a $15 processing fee for the return shipping label, in 7-14 business days.

We accept returns within 30 days of receiving your Aquaroo for a full refund of the carrier. Aquaroo must be unused and unworn with the Product Registration card still attached. Once you initiate a return, please send the carrier back to us within 7 days of your return initiation. Your return is subject to cancellation if it is shipped outside of this window. Returns outside of the 30 day return policy cannot be processed. Once we process the return, you should see the credit back to your account, minus a $15 processing fee for the return shipping label, in 7-14 business days.

Please contact returns@aquaroobabycarrier.com to begin the process.

Once you have contacted returns@aquaroobabycarrier.com, we will send you a return shipping label. We know it will be hard to say goodbye to that stylish wet bag, but pack everything back in box and send it our way. Once we process the return, you should see the credit back to your account in 7-14 business days.

Currently we offer credit card payments as well as a PayPal option.