We offer free standard shipping on all purchases within the domestic United States. This shipping method should arrive to your door in 5-8 business days, in time to catch that flight to warmer weather. If not, we have to more options available. Expedited and Express. Orders are processed Monday through Friday. Orders placed after 10am PST, on the weekend or on holidays will be processed the following business day.

We offer two additional shipping options, Expedited and Express. These are also for within the United States. Expedited has an additional cost and arrives to your door in 4-5 business days. Express is our fastest option, a slightly larger cost, and should arrive in 2-3 business days. Orders are processed Monday through Friday. Orders placed after 10am PST, on the weekend or on holidays will be processed the following business day.

Currently, we only ship the Aquaroo within the United States. Fear not friends, we are working on international expansion as soon as we can get our youngest down for his nap.

We accept returns within 30 days of receiving your Aquaroo for a full refund of the carrier. Aquaroo must be unused and unworn with the Product Registration card still attached. Once you initiate a return, please send the carrier back to us within 7 days of your return initiation. Your return is subject to cancellation if it is shipped outside of this window.

Please contact returns@aquaroobabycarrier.com to begin the process.

Once you have contacted returns@aquaroobabycarrier.com, we will send you a return shipping label. We know it will be hard to say goodbye to that stylish wet bag, but pack everything back in the box and send it our way. Once you initiate a return, please send the carrier back to us within 7 days of your return initiation. Your return is subject to cancellation if it is shipped outside of this window. Once we process the return, you should see the credit back to your account, less $10 for the return shipping label, in 7-14 business days.